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Privacy Policy

Privacy Policy

By using the App, you consent to the terms and practices outlined in this Privacy Policy. If you disagree with any of the terms, please do not use the App.

  1. Information Collection

    1. Personal Information

We may collect personal information from you when you register an account, book an appointment, or use certain features of the App. This information may include, but is not limited to:

  • Your name

  • Contact information (e.g., email address, phone number)

  • Address

  • Date of birth

  • Payment details


  2. Device and Usage Information

When you use the App, we may automatically collect certain information about your device and usage patterns. This may include:

  • Device information (e.g., device type, operating system)

  • Log data (e.g., IP address, access times, app features used)

  • Geolocation data (if enabled)

  • App performance and crash data

  1. Use of Information

    1. Providing Services

We use the collected information to provide and improve our services, including:

  • Facilitating sample collection and diagnostic tests at your doorstep

  • Sending important notifications and updates related to your appointments

  • Providing personalized recommendations based on your health history

  • Responding to your inquiries and requests

  • Processing payments for services


  1. App Personalization

We may use your information to personalize your experience within the App, such as recommending relevant services or promotions based on your preferences and medical history.


  1. Legal Compliance

We may use your information as required by applicable laws and regulations or in response to a valid legal request, such as to comply with a subpoena or court order.


  1. Data Sharing and Disclosure

    1. Service Providers

We may engage trusted third-party service providers to perform various functions on our behalf, such as payment processing, data storage, or analytics. These service providers are obligated to maintain the confidentiality and security of your personal information.


  1. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email or prominent notice within the App if such a transfer occurs, and your personal information will remain subject to this Privacy Policy.


  1. Consent

We will not share your personal information with any third parties for marketing purposes without your explicit consent.


  1. Legal Requirements

We may disclose your information if we believe it is necessary to:

  • Comply with applicable laws, regulations, or legal processes

  • Protect our rights, property, or safety, as well as the rights, property, or safety of others

  • Detect, prevent, or address fraud, security, or technical issues


  1. Data Security

We employ industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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